Questions Frequently Asked by Our Toronto-based Clients
After serving homeowners throughout the Greater Toronto Area for more than 30 years, the team at Pro Climb Tree Service has encountered many similar inquiries from our clients. We have provided answers to a few of the most frequently asked questions, in the hope of saving your time and providing you with the information you need to make the right decision.
Q: Can I get a quote over the phone?
A: We provide free on-site estimates. The arborist must access the species, size and location of the tree in relation to the surrounding landscape and structures. Therefore a quote over the phone is not possible.
Q: Is clean up of the branches and wood included in the price quoted?
A: Yes, the price includes the cleanup of all wood, brush and debris. We do offer savings to customers who keep the wood over 25 cm in diameter. We cut the wood to approximately 40 cm lengths of un-split firewood.
Q: Do I have to be home on the day the work is performed?
A: No. Although we enjoy showing off our skills, it is up to you. The arborist who met with you at the time of your quote will be on site with our highly trained crew to ensure all work is completed as agreed.
Q: Do I need a permit to cut down my tree?
A: Most municipalities in the GTA now require property owners to obtain permits before removing or injuring a tree. Since bylaws vary, it is best to check with your municipalities to obtain up-to-date information.
Q: What does "stump grinding” mean?
A: "Stump grinding” is the industry term used to describe the removal of a tree stump. The tree stump is what’s visible after a tree is cut down to ground level. A stump machine grinds the stump into wood chips rather than "pulling" or "ripping" the stump out, which would damage the surrounding landscape.
Q: Do your prices include taxes?
A: No, the price quoted does not include taxes. HST will be added to the price at the time of payment.
Please don’t hesitate to contact us with any additional questions.